Meto Health vs The Protocole
Compare cost, what care includes, pharmacy sourcing, support and cancellation using each provider’s own published information. Telehealth wellness platform (operated by PeptideCo, Inc.) offering provider-prescribed compounded treatments, NAD+, semaglutide, tirzepatide, and glutathione, filled through 503A compounding pharmacies.
Reviewed by —Daniel Uba, MD, Chief Medical Officer| The Protocole | ||
|---|---|---|
| Representative monthly treatment price | Published protocols start at $175–225/mo; Growth Support Protocol is $229/mo. Clinical oversight and standard shipping are included; exact GLP-1 product pricing is shown before approval | Sermorelin is not listed on the public site. Listed treatments: NAD+ $249.00 (described as a "4 week supply" per vial), Semaglutide $249.00, Tirzepatide $299.00, Glutathione $199.00.Last verified: Aug 10, 2026 |
| Membership / consult fees | If approved: $99/month flexible or $267 prepaid at enrollment for 3 months ($89/month equivalent) for care-only pathways; included in a Meto protocol price rather than added on top | The current Terms state that membership has a one-time initiation fee, with medication products sold separately. Members may purchase medications as needed without a recurring medication subscription. The initiation-fee amount is not published.Last verified: Aug 10, 2026 |
| What's included | Medical intake, licensed clinician review, prescription medication when approved, standard shipping and ongoing care; testing up to $149 when clinically indicated (or upload suitable recent labs) | "We provide detailed instructions, injection supplies, and support" for subcutaneous administration; protocols are "designed by licensed providers and tailored to your goals."Last verified: Aug 10, 2026 |
| Prescriber model | Licensed clinicians evaluate every patient; prescriptions at clinician discretion | The current Terms say clinical care is provided by Arora Health & Aesthetics, LLC. Licensed providers review each patient and may prescribe only after an individual clinical evaluation; specific service availability may vary by state.Last verified: Aug 10, 2026 |
| Pharmacy sourcing | When a compounded medication is prescribed, it is dispensed by a state-licensed compounding pharmacy operating under applicable federal and state requirements; the dispensing pharmacy and product details are shown in your account and can be verified with the state board of pharmacy | The homepage identifies VialsRX in Houston as the dispensing pharmacy and says compounded prescriptions are prepared by licensed pharmacies. The site states that compounded medications are not FDA-approved.Last verified: Aug 10, 2026 |
| Shipping | Standard shipping is included; cold-chain packaging is used where required by the dispensing pharmacy | Orders are compounded and shipped with 2-day delivery Monday through Thursday. Reconstituted treatments should be refrigerated; the FAQ says brief periods at room temperature during shipping or travel are expected. Shipping cost is not published.Last verified: Aug 10, 2026 |
| Cancellation | Choose flexible monthly care or a prepaid three-month term; manage future renewals from your account | An order canceled before consultation, clinical review, and fulfillment begin may be eligible for a full refund. Once clinical review and fulfillment preparation start, sales are generally final. A patient who is not approved receives a full refund, while shipped prescriptions cannot be returned except under the policy's limited damaged, defective, or incorrect-order provisions.Last verified: Aug 10, 2026 |
| Support channels | Care-team messaging + scheduled clinician oversight are included in membership; membership is included in a Meto protocol price and never added twice | The site lists a contact form with a stated 24-hour response, [email protected] for general help and cancellations, and [email protected] for partnerships. The refund policy lists [email protected] and +1 (332) 239-4430 for billing issues. No live chat is listed.Last verified: Aug 10, 2026 |
| HSA/FSA | Eligibility varies by plan and purpose; confirm with your plan administrator | The Protocole does not publish an HSA/FSA policy. Its Telehealth Disclaimer describes telehealth consultations as self-pay and says insurance is not accepted for those services.Last verified: Aug 10, 2026 |
The Protocole information gathered from the official source linked in each row and checked on the dates shown.
Key differences
Meto offers Growth Support at $229/mo; The Protocole's public catalog lists NAD+, semaglutide, tirzepatide, and glutathione. Sermorelin is not listed.
Meto care-only membership is $99/mo flexible or $267 upfront for three months and is included in a Meto protocol price; The Protocole states that membership has an unpublished one-time initiation fee and that medication products are sold separately.
Both use conditional testing rather than a universal panel: Meto publishes a $149 lab option and accepts suitable recent results, while The Protocole says intake and clinician review determine whether labs are required.
Both route prescriptions through licensed clinicians and US compounding pharmacies: Meto via state-licensed 503A pharmacies, while The Protocole identifies VialsRX as its dispensing pharmacy.
Meto shows monthly and prepaid three-month care terms before payment and tells patients to confirm HSA/FSA eligibility with their plan; The Protocole does not state HSA/FSA eligibility, and orders become final once clinical review and fulfillment preparation begin.
Who might prefer each
Meto may fit if
Someone who wants a measured protocol with a credited clinical evaluation, labs ordered when they would change the decision, a published all-in monthly price, and renewal terms shown before payment.
Hone Health may fit if
Someone whose goals center on NAD+, semaglutide, tirzepatide, or glutathione and who is comfortable with an unpublished one-time initiation fee plus medications purchased separately as needed.
Not sure how to weigh any provider — including us? Our guide to vetting peptide providers gives you the checklist, and our pricing page shows every Meto number in one table.
Compounded medications are prepared by licensed pharmacies based on a prescription and are not FDA-approved. Prescriptions are issued at a licensed clinician’s discretion after an individual evaluation — completing an intake does not guarantee a prescription. Patients receive the dispensing pharmacy’s details with their medication, which can be verified with the relevant state board of pharmacy.